Frequently Asked Questions

  • The BootDock is a snowboard attachment made to provide a stable foot hold for getting off the lift. This a major pain point for snowboarders as getting off the lift improperly can lead to crashing, injury, or serious embarrassment (we’ve been there). The BootDock is anchored by your back binding, strategically placed in the same location a boarder would typically put their loose foot.

  • Please watch our installation video for the full guide on installing your BootDock.

    A quick summary goes as follows:

    1. Remove your back binding screws. Take note of their location.

    2. Place your BootDock underneath the binding, pressing it against the side.

    3. Looking through the screw holes in your binding disk, line up one of the hooks on the toe-edge side of the BootDock with where one of your binding screws will be.

    4. Place screws back into your binding, making sure the BootDock is hooked around at least one of them.

    5. Once your binding is screwed down, use the thumb screws to press the swivel pads against the side of the binding. Be careful not to over tighten, you are done when the base feels stiff when pushed against.

    6. Place your boot next to the BootDock, and slide the tongue down the base until it is snug against your boot. Use the included screws with lock washers to secure. If in between adjustment holes, it is recommended to choose the lower holes.

    For a more comprehensive explanation of how to install, please view the video below.

  • The BockDock has been designed to fit the majority of adult board/binding combinations. If your bindings are not mounted using a binding disc, fit is not guaranteed. We do not have child sizes as of now (coming soon). With Burton channel boards you will need to purchase the Channel Board Adapter, which will be discounted with the purchase of a BootDock.

  • This product is designed to have minimal interference while not in use but maximum effectiveness while in use. Weighing in at one pound and adding only a sixteenth of an inch under your binding, it is considered unnoticeable by riders.

  • The base of the BootDock is made from powder coated stainless steel, providing rust protection and high strength in the extreme conditions of the mountain. The tongue is constructed from a carbon-fiber reinforced plastic, giving the user high strength and stiffness where many plastics would grow brittle. These materials work in combination with a clamp pad system, that uses the inherent stability of your bindings to stabilize the BootDock.

  • Regular: Left foot in the front, right foot in the back. You would typically unstrap your right foot when moving in flat areas.

    Goofy: Right foot in the front, left foot in the back. You would typically unstrap your let foot when moving in flat areas.

    Since the BootDock is shaped specifically to the curvature of your snowboard boot, there is no way to make one tongue fit both a left and right boot, so choose accordingly.

  • Please start the refund process by contacting our customer service: support@unbindco.com. If you are returning the product because you are unsatisfied, there is a 30 day refund window from the date you receive it, which the product must be returned undamaged with all pieces included. Proof of purchase (invoice or order confirmation) is required. Customers must pay return shipping and all handling/shipping cost are non refundable. Once the item is received and inspected, we will approve or reject the refund. The refund will be sent to your original payment method within 5-10 business days of approval.

    If your product is defective we will refund the initial shipping costs to compensate for the return shipping cost you incurred at your expense. You may choose a refund or an exchange, where we will pay for the exchanged product to be shipped back to you. If a product has been damaged in use, no refund will be offered. (Please understand that we are a small company and refunds or replacements will be handled as soon as possible)

  • The BootDock is compatible with most bindings, with that said please watch our install video to confirm if it works for your snowboarding set up.

    CHECK IF YOUR BOARD IS COMPATIBLE

    1. Check your snowboard’s base observing if you have a screw based system or channel based system. We work on every screw based system while for channels it depends on your binding type. Please check compatibility below for more in-depth view.

    2. Observe if your bindings have a automatic step in feature which could interfere with the BootDock. Systems such as the Nidecker Supermatic, which doesn’t work with the BootDock.

    The BootDock is compatible with:

    • 4x4 Mounting Pattern

    • 3x3 Mounting Pattern

    • 4x2 Mounting Pattern

    • Burton M6 Channel System

      -Only with Channel Adapter

    • Burton Re:Flex (including Step-On models)

    The BootDock is not compatible with:

    • Burton EST (Extra Sensory Technology)

    • Bindings with External Structural Hardware

    • Nidecker Supermatic

    • Some Burton Models (Cartel X and similar)